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Let's Talk About Your Shop

Have questions? Want to see a demo? Need help choosing a plan? We're here for you.

Send Us a Message

We'll get back to you within 24 hours (usually much faster!)

Other Ways to Reach Us

Email

For general inquiries

hello@Brato.com

Phone

Mon-Fri, 9am-6pm EST

+1 (555) 123-4567

Customer Support

For existing customers

support@Brato.com

Office

123 Barber Street
Brooklyn, NY 11201
United States

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Common Questions

Can't find what you're looking for? Send us a message above.

How quickly will I hear back?

We typically respond within 2-3 hours during business hours (Mon-Fri, 9am-6pm EST). Urgent support requests are answered even faster.

Can I schedule a demo?

Absolutely! Just select "Request a Demo" in the contact form and we'll find a time that works for you.

Do you offer phone support?

Yes! Professional and Enterprise customers get priority phone support. Starter customers can reach us via email.

I'm an existing customer with a technical issue

Please email support@Brato.com or use the in-app support chat for the fastest response.